Video Conferencing Officer (VPSG3) - Department of Justice and Community Safety

Description : Video Conferencing Officer (VPSG3). Company : Department of Justice and Community Safety. Location : Melbourne VIC

Job Description

Location: Melbourne | Northern Metropolitan

Job type: Full time

Organisation: Department of Justice and Community Safety

Salary: $73,842 - $89,661

Occupation: Administration/Secretarial

Reference: VG/CV0714/MAY2023

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

  • Utilise your organisation skills to provide support and advice to Corrections Victoria
  • Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service
  • VPS Grade 3: $73,3842 - $89,661 plus superannuation.

About the business unit

The Video Conferencing Coordination Unit (VCCU) supports the work of the Sentence Management Division within Corrections Victoria. It is responsible for coordinating all video conferences/Audio Visual Links (AVL) where a prisoner is involved, including but not limited to: court appearances (TeleCourt), conferences with legal representatives, and court-ordered assessments.

About the role

Working closely with prison staff and senior stakeholders, including court registry staff and the legal profession, the Video Conferencing Officer is responsible for day-to-day liaison and scheduling matters with relevant stakeholders, including prison custodial and records staff, Court registry staff, legal professionals, external assessors and service providers. The Video Conferencing Officer assists in providing real-time service that ensures the use of video conferencing technology and provides realisable efficiencies and enhancements across the system.

The VCCU operates on a rotating fortnightly roster that adheres to current prison rostering principles. Employees are required to work between 7 am - 7 pm Monday to Friday and 7 am - 4 pm Saturday and Sunday.

Some of your duties will include:

  • Liaising with Court registry staff to provide timely and accurate information on the location of prisoners within the custody of Victoria Police, Corrections Victoria and the Youth Justice System.
  • Liaising with prison records personnel, custodial staff and Court Registrars to schedule TeleCourt appearances.
  • Adhering to defined scheduling practices within the VCCU
  • Liaising with legal professionals and other stakeholders to schedule client conferences utilising video conferencing technology.
  • Recording statistical data relating to TeleCourt appearances, legal, and other professional conferences.
  • Providing advice on the scheduling and recording TeleCourt matters and legal consultation conducted via video conference.

To learn more about this role before applying, please read the attached position description.

About you

To be successful in this role, you will have:

  • A demonstrated experience maintaining defined scheduling practices to maximise operational efficiencies.
  • The ability to work collaboratively and contribute to a supportive team environment.

There are no mandatory qualifications for this position.

How to apply


The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Dependant on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

FOR INTERNAL VPS EMPLOYEES:

  • For this particular vacancy, priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform.
  • For all VPS employees, due to the new Jobs Skills Exchange (JSE) policy, please apply through the JSE to be eligible to be considered for this position in the first round.

IMPORTANT INFORMATION:

MANDATORY VACCINATIONS:

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic). Therefore, there is a requirement that all DJCS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes.

At interview stage and prior to commencement of employment with the department, you will need to provide evidence that you are vaccinated against COVID-19 with three doses of a COVID-19 vaccine.

Upon commencement of employment with the department you will be required to provide evidence that you have an up-to-date vaccination status within the timelines specified by the department into the DJCS Service Portal. This includes evidence of three doses of a COVID-19 vaccine required by the department (from time to time).

Acceptable evidence includes:

  • COVID-19 digital certificate (available via your myGov account)
  • Your immunisation history statement (available via your myGov account)

Other documentation outside the above will not be accepted as evidence of having received your COVID-19 vaccine doses.

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.